Terms & Conditions

Welcome to Parampara by Sumali. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.

1. General

  • These Terms & Conditions apply to all users of the website.
  • By using this website, you agree to follow all applicable laws and regulations in India.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

  • All products listed are subject to availability.
  • We strive to display product colors and designs as accurately as possible; however, slight variations may occur due to screen settings and lighting.
  • Each piece reflects handcrafted artistry, so minor irregularities are part of its uniqueness.

3. Pricing & Payments

  • All prices are listed in INR (₹) and are inclusive/exclusive of taxes as mentioned.
  • We reserve the right to change pricing at any time without notice.
  • Payments must be made through our secure payment gateways.

4. Order Acceptance

  • Once an order is placed, you will receive a confirmation email/SMS.
  • We reserve the right to cancel or refuse any order due to:
    • Product unavailability
    • Payment issues
    • Suspected fraudulent activity

5. Shipping & Delivery

  • Orders are processed and shipped as per our Shipping Policy.
  • Delivery timelines are estimates and may vary due to external factors.

6. Returns & Refunds

  • Returns and refunds are subject to our Return Policy.
  • Products must be unused, unwashed, and in original condition with tags intact.

7. Intellectual Property

  • All content on this website (images, logos, text, designs) is the property of Parampara by Sumali.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Responsibilities

  • You agree not to misuse the website or engage in fraudulent activities.
  • Providing false information may lead to termination of your access.

9. Limitation of Liability

  • Parampara by Sumali shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Privacy

  • Your personal information is handled in accordance with our Privacy Policy.
  • We are committed to protecting your data and ensuring a safe shopping experience.

11. Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes will be subject to the jurisdiction of the courts in your operating region.

12. Contact Us

For any questions regarding these Terms & Conditions, please reach out to our support team. We are always here to help.