Privacy Policy

At Parampara by Sumali, your privacy is extremely important to us. We are committed to protecting your personal information and ensuring a safe and secure shopping experience.

1. Information We Collect

We may collect the following types of information:

  • Personal details (Name, Email address, Phone number)
  • Shipping and billing address
  • Payment details (processed securely via third-party gateways)
  • Browsing behavior and website usage data

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Communicate order updates and support queries
  • Improve our website, products, and services
  • Send promotional offers (only if you opt-in)

3. Payment Security

  • All payments are processed through secure and trusted payment gateways.
  • We do not store your sensitive payment details such as card numbers or CVV.

4. Sharing of Information

  • We do not sell, trade, or rent your personal information to third parties.
  • Information may be shared with:
    • Delivery partners for order fulfillment
    • Payment gateways for transaction processing
    • Legal authorities if required by law

5. Cookies & Tracking Technologies

  • Our website uses cookies to enhance your browsing experience.
  • Cookies help us understand user preferences and improve site performance.
  • You can choose to disable cookies through your browser settings.

6. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications at any time

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

  • We may update this Privacy Policy from time to time.
  • Changes will be posted on this page with updated dates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact our support team.